A beautiful Sunday morning.... normally having brunch at Eggs N Things.. but this time, we chose to try out Gogi House. We are excited to try out the All-You-Can Eat Korean BBQ in the neighborhood instead of driving 35 miles to our kids favorite, Gyu-Kaku in Woodland Hills. We got at Gogi 10 min before its 12 Noon opening... 5 min have passed and a line starts forming. Once we were allowed inside, we were in disbelief as how we were poorly treated by the manager. Although we were there first, he chose to serve 2 parties behind us and when he was confronted by my husband, the manager gave us an attitude and continue to ignore us. We asked for the owner's name and phone number and he completely brushed us off. My 10 yr old daughter even commented: "Mom, this is the first time we are treated this way. Is it because of our race?". It is just so sad that our kids had to witnessed this. We've been living in Santa Clarita for 12 yrs now and we always have a high regard for our community. We try to support our local businesses and spread the word to our friends who are outside the community.
As soon as we got home, I went to Yelp, searched for Gogi, and found so many complaints with similar stories as ours. But, I'm wondering..... how come the owner(s) haven't looked into this? Aren't the opinions or feedback of the community important to them? Aren't they here because they want to serve and provide business to the community? No matter how small or big the business is, the same proper etiquette is expected. After all.... we ALL belong in one community.
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